What did you do? What should you do?
My mother died of "Blunt Force Trauma" to the head almost a year ago, which caused 3 brain hemorrhages. She was supposedly found on the floor but her nurse had no idea what had happened, nor did she. She was bruised on the forehead/temporal region, a bump on the back of her head, a shoulder bruise, a possible chipped tooth.
I was not informed until the following day, then told it was a tiny bump and specifically told numerous times, NOT TO COME TO THE NURSING HOME, because she was FINE! She was placed back in bed and an ice pack applied to the bruise and given the nurses call button in case she needed help....she did not know how to use the call button on a good day!
About 12 hours later and several phone calls to me, they decided to send her to the hospital ER because her INR showed her blood was too thin and at 5 rather than 2-3. Again we were told NOT TO COME TO THE NURSING HOME AND NOT TO GO TO THE HOSPITAL OVER AND OVER.
I said BS, called my two sisters and met her at ER only to find my mother with a huge purple and blue bruise on her forehead, unable to open her eyes or talk, but moaning in pain. The head of nursing at the home told us they had performed xrays on her head and chest and she was fine, no problems at all.... the hospital did xrays and found 3 brain bleeds, pneumonia and MRSA not to mention they said she had broken ribs.
No one at the home KNEW WHAT HAPPENED but assumed it was a fall where she had rolled out of bed falling 15 inches and landed on a rubber mat they use as protection.
Stories changed about 4 times and we knew what they were telling us was not true, however everyone was keeping their mouth closed. When my mother died 8 days later, nothing happened. There was no investigation or checking on Mom's accident it was just accepted. When we left the hospital that night we felt numb and hallow inside. We are still trying to figure out how to go on from here as she left a very big hole.
What have you done or what would you do?