The agencies that the Medicare referred us to are no longer in service! One Agency couldn't meet our need , so decided to be a No show, No call, service. The service I'm trying now, No quality! Not certified. ( I'm a LvN , ) I thought they at least needed a CNA training. Not so! Evidently if the agency hires them. So one gentleman came. He sat and watched football with my dad . Took him to the restroom. Did NOT make him walk! Sat him on his walker and wheeled him!! Then lied to me! #2 is on her phone constantly. #3 Does well, but loses control of her patience and anger very easily! Is this "help?" I'm so close to burn out! I'm working 24/7! I don't feel at all comfortable leaving the house with these people in charge!! Mighty slim pickins'!!! Is there real help out there?! Quality help?