I'm supposed to be taking my grandfather (who has dementia and Macular Degeneration) to his ophthalmologist in 2 days as he's part of a clinical trial in which he receives injections into his cornea to try to combat MD. In order to keep infection out, he's supposed to get a drop of Tobramycin in each eye for 4 days before and 4 days after his injections. I got a call from him today in which he stated that the nurse is refusing to give him the drops.
I drove over to the ALF to confirm if the nurse on staff is giving him the drops or not and it turns out that she isn't. We ended up getting in a huge argument over this and she stated that she refuses to give the drops as the prescription does not state when she's supposed to get them, so that the prescription is not valid.. I asked to see the prescription that she has on file and it stated 1gt 4D (one drop for 4 days). I tried to go above her head but it turns out that she's the charge nurse of the facility. I ended up having to run to CVS to get a refill prescription so that I could give him the drops myself as she refused to even give me the bottle as I'm not POA. I tried to go to the director of the ALF and he told me that this issue is between the staff nurse and myself / my doctor and that he has no control over the issue! My doctor is telling me(as well as I as a EMT-P) know that this is the correct writing of the prescription.... does anyone have any advice on how I should go about in getting the staff nurse to give him the eyedrops? As a paramedic I'm on shift for 24 hours so I can only get to him every other day to give it to him myself.