My mother's situation (very poor short-term memory, struggling to take care of herself and the house, cutting off contact with neighbors and friends) have us greatly concerned for her. She is resisting our help to set-up visiting care, to get her rides so she stops driving, etc. We reached out to the legal firm that my parents have done all of their legal work with for 25 years to start the process of getting POA and updating her estate documents. Initially, they worked with us, but in the most recent phone call they were noticeably uncooperative and terse. Today, we received an email saying they were no loner working with us, and we should seek another attorney or firm. Is this a common occurrence? Could it be that they have seen these situations become contentious and they cannot represent both sides?