If one of their caregivers drops a paralyzed client that results in a broken hip? The on-duty caregiver was on her first night shift in this home. She dropped the client during a transfer from wheelchair to bed. The client is left-side paralyzed from a stroke a few years ago and also suffers moderate dementia. He landed hard on the floor in extreme pain. Ambulance was called and was admitted to hospital. Diagnosis: broken hip. Caregiver accompanied client to hospital, but for the duration only sat involved with her cell phone until released to leave her shift. Surely there is some legal recourse to make this agency pay the medical bills and rehab for this injury which would not have happened otherwise? Thoughts?