My mother in law has gone through multiple seizures and broken bones from a fall that landed her in a nursing home. She is still not fully recovered mentally but feels safe having a family member on her cell phone or recording audio if she can’t connect with a family member while being cared for. It’s not only to prevent abuse but mostly to remember things. The facility said she cannot record while care is given to protect the aides providing the care.
My question is why would the aides have the need for “protection” while providing care? If someone was on the phone it keeps her calm and that should be what’s best. I’d like to find some law either way that shows what’s allowed and what’s not. Thanks