Traded our 2022 car for a 2024. We waited months for the new car. We made a mistake by doing the paperwork before we saw the '24 model. The dealer told us it was exactly the same as our '22. When it came in, the '24 didn't have the safety features, leather seats, or ride as smooth as our '22. We took it back; the dealer told us he had to buy back the '24 and sell us the '22. Now we have a higher payment with a higher interest rate. I know we are at fault by trusting the dealer to do right by us. I think since the '24 was misrepresented and they should have given our car back with the same payments and interest rate we had. Is there anything that can be done?
Usually we elders prize getting to know our news cars and it takes two years to become acquainted with it. Hardly the time to get a new one full of more gewgaw and jimcrack.
Buying a car at any age is something you are well advised to do with someone REALLY knowledgeable at your side. This is more crucial as we become older. Excitement can tip us into anxiety in high pressure situations, and we can kind of freeze like the deer in the headlights.
I would not read carefully the advice you have below, gather yourself, and map out together a path forward. Don't delay. Wish you the best and hope you will update us.
There was likely a misunderstanding on your part and MAYBE the salesman took advantage of that confusion.
Having an elected official's representative speak to the dealership manager can work wonders.