Mom has dementia and is in AL. She is very able and verbal. Without her phone I'm afraid she would be more bored than ever. She makes all kinds of calls to SS, lawyers, the bank, etc.. So far no harm has come, but my husband says it's wrong to allow her to pester people. I don't know, it kind of gives her something to do. Recently I was at the SS office taking care of business and the person handling the paperwork said, "Oh I know her, she calls all the time". I couldn't believe it..... I know there's some risk involved and we watch the log to see who calls and we block solicitors. At a recent support group they said to get rid of the phone. I know there are phones you can program so that a limited amount of people can be called. Any experience with those?