I am very concerned about my 97 year old mother. She has been in a nursing home for 2 years and has some dementia and confusion. I was visiting her on a daily basis until they locked out visitors because of the coronavirus several weeks ago. The staff there seemed very dedicated and pretty good about taking care of mom's needs, but since the ban on visitors I am not sure they're taking proper care of the residents. They are no longer allowed to go to the dining area for meals or activities, which I understand, but it seems like there are very few times when they're allowed to leave their rooms at all. No one takes them out for hall walks or make sure they're not just "locked in" their rooms day and night. I video chat when they allow, a few times per week, but more often than not my mom is still in her bed at 1:00, 2:00, today it was 3:00 pm! They used to get her out of bed and into her wheelchair nearly every morning. Many afternoons they haven't even put her hearing aids in. I can't imagine these poor folks having to lie in bed all day and night, not even able to hear the tv or phone calls. I don't know what to do to make sure these nursing homes that are no longer allowing visitors are not mistreating the residents. Is anyone monitoring this? I hesitate to complain because, who knows, that may make them treat her even worse. How do we know if our loved ones are being properly cared for? They can basically do whatever they want now that no one is allowed in!