We had a new move-in a while ago, and this particular resident has advancing dementia, she's difficult to redirect and combative with a lot of the caregivers here. She's frequently coming out of her room underdressed, or undressed entirely, and knocks on other residents doors asking them to help her because the door (their door) is locked. She also tends to be awake a lot of the night. She's incredibly confused and getting to the point where she doesn't remember anything anyone tells her for more than a minute.
With all the other residents to care for we were already stretched thin, and she really isn't getting the level of care she needs. Sometimes it seems like we have to choose between keeping her safe or taking care of the rest of the residents on her floor, which isn't fair to anybody. We have all told the staff in the office many times that she does not belong here, she truly needs memory care, but thus far they've not done anything about it. My question is, would any aspect of this be considered a form of neglect? Does anyone have any advice, any experience with a situation like this? Is there any way to help find her a better facility?