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We are having a problem with a credit card company is there any advice you can give us?

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Contact the Federal Trade Commission (ftc.gov) .
You may also contact your local police department if you suspect Identity theft.
Contact one of the three credit reporting agencies to have a hold placed on new credit cards.
If you are comfortable giving a few more specifics, you will get lots of ideas.
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What kind of problem are you having? Can’t answer without knowing what you are facing.
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