I realize this past year has been hard on everyone, so maybe its just been that, and the fact that with the lockouts, there has been less available family support. My mom is doing OK, most of the caregivers seem to be helpful and do their job compently, if not always how I would do it. I believe most of the frustrations I've had have been pandemic related; comunication and missing items. Hopefully that will be better now that visitation has been restored.
But, when mom moved into Assisted Living in March 2020, this facility had been open just over a year. It has IL, AL and Memory Care. Mom now lives in Memory Care since June 2020, due to dementia worsening.
There have been 2 Directors, 3 Directors of Nursing, 3 Assisted Living Managers, and now I've been informed that the 4th Memory Care Manager has left (she was only there a month!) While there have been a few changes in the staff that works in Memory Care area, it seems there has been less turnover there, but its hard to tell, since most of that time I just saw staff ocassionally if they came in while I was doing a video call with mom.
I guess I should be glad that the place is nice, it's clean, and Mom seems well taken care of. Which I am, of course. Its just frustrating to meet with the manager to try to establish a rapport for good communication and then poof, they are here one day and gone the next. Only one other time did they say, so and so will be leaving us in a few weeks. The rest has been me reaching out to discuss something and getting told they don't work here anymore.