My mom was admitted to memory care yesterday, has moderate dementia. Tonight was her 2nd night there. The nurse had just been in to see her when we arrived at the facility and said she was doing fine, was going to bed. We got to her room to find her lying on the floor next to her bed with blood everywhere...she had fallen and hit her head on the dresser next to the bed. Long story short, she was taken to the hospital via non-emergency ambulance, where the head scan was fine and she had 3 staples put in her laceration. While we were there, she had to pee 3 times within about 30-45 min. They checked her urine, which was fine and then discharged her. The ambulance service was coming to take her back so I went ahead of them to the facility to update them before she got there. I had also called before I left and spoke with the nurse in charge who, from what I could understand through a heavy Caribbean accent, said he would tell the staff she was coming back. When i got to the facility, the CNA assigned to her answered the door and I told her my mom was coming back in a few minutes and that she had been peeing all night. I told her that if she continued to need to pee and tried to get out of bed throughout the night, the CNA would need to keep that in mind and check on her more often, to avoid another fall. The CNA said she had been told I was staying the night to take care of mom(I assume in the room that is rented out per night for visitors, since Mom has no room for anyone to stay in her room???)...I told her that was incorrect and didn't understand who told her that. She proceeded to say that she had at least 10 other patients so couldn't stay with mom all night...I told her I didn't expect her stay with her at all, as she is not a private nurse, but that she may want to keep an eye on the sensors and stick her head in when possible to make sure Mom wasn't trying to get up all night due to the weird urinary frequency. She said she would try. I left furious...we are paying these people upwards of $6500 a month due to the fact that Mom needs more care than I can give her and I am fast approaching burnout (if not there already) and they assume I am going to stay to keep an eye on her after a fall?? If she were deathly ill or injured I would be there but otherwise it is their job to monitor them...that's why Mom is there, for their 24/7 assistance. The fact that it is just her 2nd night there should be duly noted by ALL staff and they should be monitoring her more closely anyway to avoid these things as much as possible until she at least somewhat acclimates to the change. I texted the DON to please call me ASAP tomorrow to discuss this...I am disappointed, concerned and downright angry. Thoughts??