My folks both have Alzheimer’s and have moved into a memory care facility. They have been there over a month and frankly it’s still hell to deal with but now costs a fortune to have them there. My parents are beyond miserable there, begging to just get out. The staff tells me they need time to adjust and my parents tell me that there’s nothing to do and no place to go and that some of the staff yells at the patients. I’ve visited at various times on various days and don’t see what my parents are saying. However, in order to get in to the secure memory care area, I have to ring a doorbell and be let in. (this would warn staff to behave because someone is entering, but I doubt it would hide much) Anyway, since my folks are not acclimating nor adjusting, I was wondering how long it usually takes for this to happen. I get phone calls often, in between my visits. My mom is always crying and upset during the calls. When I go in person, both parents light up and re-energize. I see them immediately come to life and they can’t wait to get beyond their locked doors. Is this all normal?