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My stepmother (78) and I (63) just moved my 92-year-old father into an upscale memory care facility. He has very lucid moments but as a person with dementia obviously gets confused and forgets things. My narcissistic stepmother has always been critical and verbally abusive towards him. It breaks my heart now that he’s so defenseless to hear her berate him for such insignificant things such as putting his pants in the wrong drawer or putting his fancy bath mat she insisted he have in the shower with him. She is POA so I am assuming the staff cannot legally discuss his care with me although they do have my information as a backup for emergencies. My questions are 1) Do facilities ever address behavior like this with the abusive spouse? 2) Do I have a right to ask the staff about this?
She gets him so riled up when she is there. I am an only child and very close with my father. I have always maintained a cordial relationship with my stepmother but her behavior hurts me.

Thank you for your advice and for cyber listening to me vent. I will keep an eye on it and talk to the staff down the road when I develop more of a relationship with them. She’s one of those people who seems to enjoy being miserable and sucking the joy out of everyone and everything so I know I realistically can’t expect her to change. Dad likes “feisty” women so he got what he paid for unfortunately.
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Reply to Trinity92
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My mother treated my father like dirt under her feet for decades. He took it and didn't divorce her. His choice. Your dad chose to stay with his wife also. When he gets riled up ENOUGH, he'll tell her to get out of his sight. Dementia tends to bring that side out in a person. Hopefully you'll see it soon. Otherwise, stay out of their marriage or you'll be The Bad Guy. I know from where I speak. Unfortunately.
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Reply to lealonnie1
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You are the only child, but you are not the POA. It is very unlikely you would win that right over "verbally" abusive, since likely this has been their marriage from the beginning (or am I wrong, here?)

You Dad is in care. He's in a safe place. You are welcome certainly, as his child to make an appointment with the administration, or to discuss this with someone from APS, but I suspect you have little power here as regards a naggy, nasty wife. She is likely no different that she ever was.
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Reply to AlvaDeer
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Become acquainted with the staff that most regularly cares for dad. Be kind and considerate to them, take cookies occasionally if you can afford it. They will see the difference in you and stepmom, both in how you interact with them and with dad. You may have opportunities to quietly voice your concerns to staff, saying you’d appreciate them looking out for dad when the verbal abuse occurs on their watch. It’s not going to stop entirely, but creating an awareness can’t hurt and may help the staff redirect or kindly look out for dad.
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Reply to Daughterof1930
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Hrmgrandcna Nov 28, 2025
Yes!! So important to get to know the staff and treat them like the important people that they are. Voice your concerns to them and believe me they will remember you and your dad and do their best to take care of him.
(7)
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You ask “Do I have a right to ask the staff about this?” You have no need of a ‘right’ to ask, but you don’t necessarily have a right to get a helpful answer. As already suggested, perhaps “quietly voice your concerns to staff”, and hope that they take it from there. As Alva said, there isn’t much chance that you could have her ‘banned’, unless this goes beyond a verbal issue, or if your F chooses to ask for her not to be admitted.
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Reply to MargaretMcKen
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This was probably how their marriage was for years and years, you are only now witnessing it because you are around your stepmother more than you were before and see the nature of their relationship.

My mother was an abusive bully and exactly like this with my father. She died last year. They were both residents in a nursing home, sat at the same table every day. Sad to say she berated my father in front of everyone at the facility. It all was relayed to me from other family members.

It was how they rolled. My father just accepted this behavior for 71 years, why I really don't know but he did. And it was not my place to fix it, it was their marriage. The nursing home never contacted me about it, just heard all these sorry stories from other people. She's gone now so my father finally can enjoy some peace and quiet.
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Reply to Hothouseflower
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The staff may not be able to discuss his care with you, but you can certainly put a bug in the administrator's ear! Say exactly what you have told us. I believe that, since they are caring for dad and have a responsibility for his welfare, they will do the best they can to protect them. They should be good at distracting a person when that person starts overstepping a reasonable boundary. They have to do it with the residents all the time. Alert them to the problem.

A way for them to do it - Wife: "Husband, I TOLD you to put your underwear in the TOP drawer!" Aide: "Mr. Husband, would you like some cookies? Mrs. Wife, let's go into the dining room with Husband, it's snack time."
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Reply to Fawnby
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Trinity92 Nov 28, 2025
I really do like the redirect technique. The staff is great at that. As an aside, I tried to tell Stepmom about the technique after I attended some dementia care classes she refused to attend, but people who don’t have the ability to have empathy don’t get it.
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I imagine that each facility will have their own policies but at a nursing home near me they insisted that all visits be supervised by another member of the family and if the abusive spouse turned up alone the family got an immediate phone call.
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Reply to cwillie
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Maybe look for opportunities to take your dad on drives or errands or to some of the facility's activities by himself, pose as spending some one on one time or dad-and-daughter time.
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Reply to DaughterByLaw
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Find out what your rights are and how to protect your dad.
Contact:

Talk to an attorney (that handles elder abuse issues)
Discuss with the administrator of the facility
Contact APS (Adult Protective Services) or hire an attorney.

Some of your questions are 'so broad' that it depends on the specific facility and how they handle situations - ASK THE ADMINISTRATOR.

You have 'the right' to ask anything you need clarification on - they can say no "due to legal requirements.' Then you take your next step(s).

StepM behavior is nothing new - it is a pattern of their relationship and getting worse as the dementia increases. As your dad's dementia increases, so will your StepM's behavior (get more abusive / strained) she may have / likely has mental issues of her own. You need to protect your dad as much as you can.

Track EVERY incident / situation (What, when (date and time), who present) of you witnessing 'verbally abusive' behaviors. A journal like this could be used in legal proceedings, if changes need to be made.

It is a gut wrenching situation for you to witness and I feel very sad that he is going through this and you, too. Hoping that you will follow up ASAP. Don't fear her. She likely will try to intimidate you. Don't respond to her threats. Just let her talk and you walk away. She'll want (TO TRY) to de-rail you emotionally, mentally and psychologically. Don't discuss with her. As things may proceed, you could say "speak to my attorney."

Gena / Touch Matters
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