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Can you provide more info? Is Mom able to make decisions herself? Is she in a facility? Typically, you just make an appointment with a new physician, but it seems like more is going on here.
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Does mom like the doc? What medical conditions does mom have? How old is mom? What is the doc's specialty? Do you have mom's POA?
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Is mom still in rehab? If so, there is usually a house doctor at the facility.
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