How do I get my father who is in a LT care unit for dementia to change his bank account for his Social Security check?

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I tried to get mthr's direct deposit moved from her $20 a month fee checking account in her home state to her broker account that had free checking. Somehow she'd signed up online with an email no one knew about years ago but she did not remember that. I tried to sign her up online with her newer email and answered all her security questions properly with her sitting beside me, but was still locked out if her account. This had to do with her co-signing someone's loan that appeared on her credit report without us knowing (not sure if she knew either). I tried sending POA to SSA, and I'm sure they laughed since they don't do POAs. SSA only does assigned payees, and my CPA told me not to bother but to just keep using the $20 checking account. We transfer the $ manually every month.
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Reply to surprise
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What is the rationale for changing the account? Do you mean to another bank, or to change the ownership, such as joint tenancy?
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Reply to GardenArtist
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I’m not sure what you mean. Is it not deposited directly into his account? Keep in mind that if Dad has been diagnosed with dementia, he won’t be able to sign financial papers.
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Reply to Ahmijoy
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Chenry, I am moving your question closer to the front page of the forum. Hopefully a caregiver who has experience with this can answer your question.
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Reply to freqflyer
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