I live in an independent living facility, and have difficulty communicating with some of the hearing impaired disabled residents who are accepted here. I know I'm supposed to face them when talking, and speak loudly and clearly, but that doesn't seem to be enough. This morning I tried asking a severely hearing impaired man whether he would like help with his laundry because he left the top of the top loading washer open, and kept staring into it. He didn't respond, so I called a staff member. Any advice?