Mom is in South Carolina. Children are in Michigan and the bank, Comerica, is only in SE Michigan. She was so independent that she didn't want anyone near her finances, but now we have to get access to pay her bills since she is in hospital and declining rapidly. Comerica won't reset the online portal that she must have set up years ago with another email. My husband went into the bank with Power of Attorney paperwork and thought he had resolution, but they won't give access without her verbal confirmation. When she was able to call they told she could not do this over the phone. She is in hospital in SC and the only branch is Michigan. Kids are leaving for SC but that doesn't solve the banking issue. How can they get access to pay her bills? Or will this be locked if she passes and there will be no funds available. There is a will but no Trust.