How can I help my Mom?

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My Mom snowbirds from canada to florida for 6 months year. She bought property there and 1 and 1/2 years into this she get sick, doctors in florida said she had everything wrong but doctors in Canada beg to differ. INSURANCE told her they won't cover her cuts when asked a question they said she did not answer it correctly. Mom has a letter from doctor saying there was no way that mom would of known of this and it was not serious enough to put as a condition. we got a lawyer in canada and lawyer said it would cost too much to go after the big insurance company. I dont think this is fair game Does anyone know how to help my Mother....where i could start....Canada or Florida....Mom have improved so much more and Drs were expecting a much worse patient.....My mother is a very honest lady and insurance just want to not pay out ...sad
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If you follow the news at all you will have heard a number of cases where travellers medical insurance has refused to pay out. It seems even the experts have difficulty filling out the forms, and you can be certain that the insurance companies are looking hard for any little loophole. I know many people feel it is just too risky to travel anymore once they reach their senior years. I recall hearing of a case where just having had tests for heart disease, where nothing was found, was considered by the insurance companies as having a pre-existing condition. I hope your mom is not out too much money.
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Is she a Canadian citizen?
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