My mom has been under home hospice since February 2020. It was a tough decision to make but I'm glad I did. For the most part things have been okay, weekly nurse check-ins, bed and supplies. And, mom seems to be doing much better under hospice.
With that said, I have a few questions/concerns: (1) What are the protocols for hospice recerifications in these Covid times? Just before the 1st 90 day recert, nurse commented that mom may be kicked out of hospice. I did not appreciate this and have since reached out to mom's PCP and oncologist who stated that mom would continue to be hospice eligible since she has terminal cancer. (2) Nurse deficiencies? Since we've switched to virtual visits, I've had to reach out more than once to inquire if we are having a weekly check-in. Also, as it relates to supplies, I've had to request briefs several times before they actually arrived. The excuses have been: I forgot, needs manager approval and brushed off. I recently expressed my displeasure with the nurse and haven't heard from her since.
I thought hospice was supposed to relieve frustration not add to it. Any suggestions/recommendations?