I have written before about my issues with Home Instead. The helpers are great, but it is a revolving door of helpers, often because they never want to pay overtime, so the helpers can't work with my mom as often as they would like. Does anyone have personal experience with a home care agency - no medical care needed? I know these places are franchises, so experiences may vary. I am just desperately looking for input as I don't think I can ride the Home Instead merry go round much longer. Thanks!