Received care from Covenant HomeCare and were told a certain day and time that they would arrive and sometimes never show. Told us that they were just there to teach and we were responsible for changing the dressing on a Decubitus Ulcer. Is this accurate? Told us to use bleach water on the ulcer. A tablespoon per bottle of water. Never heard of this. Someone please tell me if this is medically acceptable. Switched to Hospice a few days ago with the same problems. Someone please explain to me while you have a terminally ill family member why would they shy away from helping with the dressing changes when it takes two to three of us family members to change it and it is very difficult for us to do it the right way, correct way, for optimal comfort and optimal cleanliness for our loved one.