Can a Healthcare POA keep a family member from seeing his mother, who desperately wants to see him? and he wants to see her? the POA has told the Aministrator to call the police if her brother shows up for a visit. This must be illegal, since there is no reason why. She will not allow the patient to make calls to her son, and won't allow anyone to call her. The patient has called her son everyday crying and telling him how miserable she is because her daughter is being mentally cruel to her. We have no way to contact the patient. What can we do??? The daughter )POA) is very controlling and dare's anyone to challenge her. We are very concerned for the patients mental state, not being able to talk to her son. Any ideas? We have an Ombudsman appointed, according to the administrator, but she will not call back. Please advise if you have any experience with this. Thanks!