My Mom called at 10pm last night to complain that her 24 hr a day caregiver came back hungover after having 3 days off( The only time off she has had in 1 1/2 months since she started. ) My Mom was threatening to call 911. I told her to go ahead and enjoy her new nursing home that they will take her to. I am at my wits end with this awful woman.
If she calls 911...they may contact the appropriate agency to have her placed in a facility..so maybe her threatening to call 911..might be the answer you are seeking. Why did she want to call 911...for an emergency or for sympathy?
If she is so unhappy with the caregiver...call the agency and ask for a replacement....I am sure they could assist if the caretaker is not doing their job.