My grandmother was neglected and abused at the hospital. What can we do?

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I second FFs question. How was your grandmother mistreated in the hospital? more details please. how is she now?
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It's a fact that hospitals are geared toward catastrophic illness/injuries and acute care situations, they are not a good place for anyone else. Elders, especially if they have some dementia, need someone there to keep an eye on things and to advocate for them.
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JB, please give us more information so that we can help you if you have question.
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