My mother is in AL and cannot seem to use the phone very well so we didn't put one in for her. I see her regularly and can contact staff if I'm worried, but my brother would like to be able to call and talk to her.
We've tried several phones in the past, but nothing seems to work. Frankly, I think most of them are too complicated and she's hard of hearing. I would like to find something very basic where the volume doesn't have to be adjusted every time she uses the phone (assuming she will). AND if she wants to dial out, she should just be able to pick up the receiver and hear a dial tone, "dial" the number and have it ring the other party. It seems like most of them now want you to press a "send" button, similar to a cell phone and that's too difficult for her to remember.
I wish I could find a basic push button phone, with no extra gadgets to confuse her!