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Many months ago, around December 2021, I started a login.gov account for my mother when I was trying to assess her Social Security and finances for Medicaid issues, etc. She does not do email does not text etc. I used her information and set it up with an email that is in my name but separate for just her stuff. But I got to part where if you proceeded further it said it was illegal to set up an account for someone else. So I stopped because I got nervous. But now, she really could use online access with my help to apply for FEMA aid due to the hurricane. I am considering scrapping that account and just starting over. Actually, if I don’t find the passcode they sent me I will be forced to scrap the account and start over. Has anyone else had to do this for their parent?

This is an older post which I have answered
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Reply to MACinCT
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I did not ask my father for permission because he would have no clue what I was asking for. I set up his account so I could change his address in order for his award letter and so that his tax info could be sent to his POA. We sold his house after my mother died so his address needed to be changed in order for his mail get to the right place.

I have the list of passwords the government provides so I can access the account anywhere I am.
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Reply to Hothouseflower
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As others have pointed out there's nothing wrong with doing this if she gives you permission to do it. I definitely recommend creating a free email account for all future management of her affairs that you have the password for and control. Keep it separate from your personal or business ones.

It may be time to discuss being her official DPoA, if she doesn't have one assigned.
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Reply to Geaton777
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I'm setting up an account for my mother by using her email address, but I abandoned the process when it asked for phone number to call or text to verify. I already have an account in my own name with my email, phone number. I don't want to give them her number. She'd have no idea what to do with the call or text. Im reluctant to use my number since I already have an account.
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Reply to Leeluxe
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I set up an email account for my dad and got him signed up. I wasn't doing anything wrong, I was helping him set it up to help me help him. He knew, understood and agreed to it.

Get her permission to do this and you are fine but, do an email account that is just "hers".
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Reply to Isthisrealyreal
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I made the mistake of making an account for my father with my email account. Screwed things up for me later on when I needed and ID Me account. Had to make a gmail account for myself. I would make a gmail account for your mother then set up another login.gov account. I just walked my husband through doing his.
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Reply to lkdrymom
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When my mother was in nursing home, completely physically unable to do anything, my dad did multiple things like this, all with the guidance and blessing of the business manager. Sometimes it was forging her signature on necessary documents, sometimes accessing needed information. And no, the nursing home didn’t benefit at all. They had simply seen many residents and their families in need of information or documents with no good way to access them considering a completely disabled resident. There were never any repercussions in our family and we never heard of it with others. Can’t say it’s never happened but really doubt the government is chasing down family members trying to help in difficult circumstances
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Reply to Daughterof1930
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I set it up while I was a guardian. Sit her down next to you to complete it. It works even with moderate memory loss with an ID at her bank
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Reply to MACinCT
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