These caretakers are all from one family, which at first seemed great. They could cover for each other But lately they have been scheduling 2 people at a time without prior authorization by me..who has POA.They say it takes 2 hours to give my mom a shower. YEA sure it does! My Aunt invited my parents over for dinner to get them out of the house so we could remove junk, etc and reconfigure surveillance cameras. They called my aunt instead of me to see first if they could change the time of her dinner, second to see if 2 caretakers could come instead of one because mom was so "difficult to manuver". Thus, we would be paying 2 caregivers for 4 hours ..even though there were going to be people there who could help move mom.. These caregivers would not return my calls....when I was trying to see who would be working that day. They were doing this all without my knowledge until my aunt called me because she thought I should know what they were up to. When I finaly got a return phone call they were very defensive, telling me how they do the best for my "folks", and in the end I felt they were trying to make me feel guilty about not giving them the extra help. No matter that they have already gone over the yearly budget for care....and all this money is going into thier families pockets. I have even contacted a former caregiver to help out, and they get very weird when I mention bringing her in to help once in a while.
when i called the 20 year old daughter and asked questions about if they were taking moms shoes off because she got a pressure sore which was turned into an ulcer....she started getting very challenging with me on the phone....saying "you would know you have cameras here..." As I told her I don't sit around all day watching them on camera....I watch my parents when they leave..to keep an eye on them as my mom has Alzheimers and dad is getting dementia. She was very disrespectful. She calls her mom who is hte leader of the group...instead of me. It is very worrisome. Any ideas?