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When we planned on my dad moving in with me I had no inkling of what I was getting myself into. Had I been aware of a class back then I would have taken it. Now I could probably teach it! ;-)
Be sure as an Older Adult, that the individuals administering ,and the clinical staff , have backgrounds in Gerontology , a field of study and expertise which is geared to serving this population. A crash course, or one day seminar does not constitute a real understanding of these specific needs.
Check the company out fully. Is this a for-profit corporation who may be more apt to satisfy the financial interest of their shareholders or the consumers they are serving?
All services are not reflection of their aesthetics , and a well polished , fancy environment does NOT always assure good care, just perhaps good taste. If you did not have chandeliers and brocade furniture in your home, you may not want or need it now.
Does this service have a working knowledge of resident -centered philosophies such as Eden Alternative, Aging in Place, Validation and other consumer friendly techniques, or are they satisfied with the old status quo in care provision.
Before any transition is made, spend time at the facility if possible, observe, and ask specific questions. Do your own research. You would not hire a general maintenance person to do your plumbing, or a criminal lawyer to attend to your business needs, why not expect the same from those who will be accommodating your most precious assets, your health and psychosocial well-being.