Brother has supplemental needs trust. I am trustee. Called special needs trust l I need for bank. They said I have to ask questions of the banker officer in charge of the trust. I do have any banker in charge - just me. The bank said there was a man I could talk to to help me. But the bank doesn't have any men there. So the 800 line people make me frustrated. I have to go in bank make appointment with banker to find out name of man so I can make appointment with him.