I'm looking for productive suggestions on what I do about finding my mom with serious facial/neck scrapes and bruising and nobody will tell me what happened, Mom doesn't have access to her clothes and had new/ anti-slip socks on so I know somebody knows something, I saw her and have pics from 12 earlier. We've seen her Dr. to check her jaw because from the bruising you can see that wherever she fell, her jaw took the impact.
I understand that the CG's at moms MCF can't watch them 24/7 and accidents happen but I want to know if this is being documented. I have asked for the notes for my mom's care for the last week; I was told that it wasn't a hospital and they don't take notes like that. I explained that there must be some documentation on a daily basis of incidentals with patients, Medicine taken, whether they're eating, problems with incontinence (if not normal), when they're bathed etc.... Am I asking for too much? What do I do? I just want to know what happened to my mom, I'm starting to feel like they're hiding something. So many other things weren't taken care of that should of been in just that 1 day. I'm frustrated and quickly losing trust in them. If anybody has any input, I would appreciate it. Thanks in advance!