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If she is getting out of the wheelchair and falling, I would explore getting her a seatbelt for her chair. There are rules about those, so see what the doctor and facility say. These are belts that can be opened by the patient, however, they can have an alarm that attaches and alarms the staff when she gets out of it.
If she is NOT in a wheelchair, then I would explore all measures to keep her from falling. Once they start falling, it's very difficult to stop. My cousin suffered multiple falls, even fracturing her spine, because she kept forgetting to use her cane. She just did not have the ability to remember to use it and then she would go down. She didn't stop falling, until she went to the wheelchair. Her balance was horrible and her legs would no longer function. I've stood right next to her and caught her going over backwards, just from poor balance. She was unaware of how much she fell.
I know of someone who falls so much that they have him in a wheelchair right at the nurse's station. He will actually fall over while in the wheelchair.
I don't think I understand what you are wanting them to do that they have not done. And I never heard of a $17,000.00 per month cost for Memory Care. That's really shocking. Average costs for Memory Care in NC is $4800.00.
Have you thought about moving to a different state? There is a luxury Secure Memory Care facility in Youngsville, NC that is very nice. I am not affiliated with them in any way. Good luck with your situation.
Some 90% of the residents are on anti-psychotics and since I refuse to allow their doctor to prescribe for my mm - we have are own doctor and neurologist - they use every tactic in the book to ge me to sedate her during the day - she's nearly 93 and I didn't put her there to have her slouched bee n a wheelchair
This is the root of my problems with the executive director who ignores me when I say hello - have a long list of issues which never get resolved but I carefully choose which I will do battle. I go out of my way to have relationships with staff and nurses but admin is another matter
The present matter involves what I feel is retaliatory action by the executive director - all levels of staff and night nurses have expressed their concern to me over her action but a the moment I have no other facility and there are too few choices but. Cannot continue to pay $17,000 a mnth for facility and now private caregivers for 12-hours a day
Is there anyone in the facility that you can talk to about your concerns?