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They were called by the retirement home he is in when Dad yelled to my brother.
Here's the story: my Dad is 96, with dementia that started just this year. His wife had to be taken permanently to a nursing home due to her severe Alzheimer's. My step sister was doing a great job taking care of my Dad and her mother: she lived nearby. Dad is alone now and is recently legally blind from Macular Degeneration, plus has severe hearing lost. Body is in decent shape for his age, but has Diabetes II. My brother and Dad decided together to give my bro POA and for several months my bro has done a terrific job of relating, taking care of Dad's needs by scheduling helpers, all the while working a very high pressure job. Somehow, my step sister stopped cooperating with my brother on money matters and Bro thinks she and her best friend, the daily companion, has been manipulationg our father in order to get his money. Checks were written that should have been approved by my brother, and so on. There was a blow out shouting match and the director of the RC called EPS to intervene.

What is your experience with EPS? Any advice for this situation? Poor Dad. He is being played like a pawn by my step sister and her friend, as far as I can tell.
I don't live nearby so have to go on what I can find out from emails from them.

Any advice?

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GladImhere, Sorry that was not an avenue to pursue. It was very handy to give our MC a list that included no one other than my husband and myself when we were in contention for guardianship. Once that was over, the MC called when someone else came to visit before they even let him in. We approved him by phone and he was able to enter and visit.
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Surprise, I was told my assisted living facility that they wiill not limit who visits. Not their jobs. I imagine they would need a restraining order or resident would have to refuse visits. I can see that perhaps a nursing home staff would try to keep undesireables away, but again if resident wants to see them....
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DPOA can limit who visits him in the nursing home. He can cut out step sister from seeing him altogether. Let the NH be the bad guys. However, they can always make mistakes and let her in.
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Brother needs to remove the checkbook. Your father shoupd not have it if he is writing checks that he shouldn't. Is dad legally declared incompetent by a court or two doctors? Is brother also the executor? If he is not able to get the money back he can always reduce that portion when dad passes.

APS will talk to her, she will tell them that dad wanted to give her the money. And unless dad tells them something different, that he was exploited there really is nothing they can do. Nobody to testify against them as long as dad is competent.
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How did your sister get ahold of checks to write on your father's account, and get them cashed without your brother's approval?

I have only limited experience with what we call APS (Adult Protective Service) here in Michigan, and found them to be of no help whatever in intervening in a situation in which an elderly woman was being emotionally abused and financially exploited.

I would think EPS would have been called for your father's protection. What were the results of their intervention?

If your brother is attorney-in-fact under a DPOA (and I assume that's what you mean), he should have control of your father's financial affairs with nothing available for the sister to try to get by manipulation.
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