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She has been through 4 different phones in last 6 months. She will purchase one and can’t use it. “It calls wrong people”. It won’t ring, she can’t hear it, can’t find it. She is getting my sister and I to call people for her.

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No advice. Phone issues here as well. My mom says she dropped her phone, so the contacts are messed up. She texts everyone (strangers too I think ?) at all hours. Looks at websites all night and so on. Wish we could take it away, but there would be heck to pay!
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TeleCalm. Programmable phone made for people with dementia. It looks like a tabletop phone, with 10 great big buttons to press. You program in the numbers of 10 people--the phone only allows calls from and to the people you decide on. Then you put someone's name or picture in the slot in front of each button. Mom presses #1 and reaches you. Mom presses #2 and reaches brother.

Some issues:
Multiple cords between phone, box, and wall. Cords don't always stay plugged in very well.

There doesn't seem to be any way for people to leave messages. Or maybe I just haven't figured it out.

You can program in more than 10 people, but then mom would have to press more than one button for the 11th person, the 12th person, etc. Too complex for my mother so we didn't even try.

There comes a point when anything is too complex. When the phone rings, my mother answers with "hello" as usual, but then she immediately forgets that she was answering the phone and thinks that she is trying to make a call herself, and starts pressing buttons!
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