As a Caregiver I use My Chart. Asking questions, etc. Recently told office the stool softener need's to be cut down because patient's stool is too mushy and it is going into the female front part packed in and it is hard to clean patient. The nurse answers back continue stool softner and she may need an enema. I write back and say I do not understand what you mean by continuing stool softener and may need enema. Then I get a call from the doctor and says I am using the MyChart too much and need to make appointments to come in. I thought OMG here he is taking up for the nurse again. I think whenever I let her know her mistakes he doesn't like it because it is in writing and making the office look bad. She has made several mistakes previously. It is not right that this should happen.
Wake up Nurse and read the info sent in or quit the medical field.