I'm 4 whole days into a new job at a local CBRF, and one of our residents verbally attacked me. Saying just horrible, mean things. Okay. So, with my years of training, I know enough not to react to this assault and fuel the fire more. The guy was sitting there behind me about 10 feet in the middle of a Bingo game with several other residents within ear-shot. Thank goodness most of them weren't following his rant, or had enough tact not to make it any worse than it was. I stayed where I was...with my resident to help her play her bingo board. But the minute the game was over and everyone started to disburse I got up and found my supervisor to tell her we were done, and explain what had happened. She was not happy with him, and told me this wasn't the first time he's attacked people. She profusely apologized to me and said she'd talk to her boss to see what can be done. My feelings about the whole thing were initially shock and hurt but then over the weekend while I've been away from work, I keep thinking how I can't hold it against him. I do realize how an elder's health issues can make them act out. So, my intention is to try to move past this. BUT, ....if it happens again, or becomes a continuing thing with this resident feeling like he has an uninhibited right to assault me at will, I won't stand for it.
WHAT exactly are my rights as a caregiver in a facility like this? Our training tells us that we are supposed to treat our elders with dignity and respect, and protect their autonomy...which I DO. But shouldn't that be a two way street? How much is too much? How far can an elder really push? (assuming they are not suffering from dementia).
I believe this gentleman is perfectly capable of knowing better. Do I have rights to protect myself? and if so, what are they specifically?