She is wheelchair-bound, has dementia, and gets very aggressive and agitated. She appears to be sundowning. She doesn't know me well, but yells at me, accusing me of being mean, or saying "What makes YOU so special?!!"
I want to be kind and gentle with her, and calm her down, but I don't want to get close to her in case she lashes out. I try just being cheerful, but she obviously thinks I am a threat. My feeling is that the staff should be trying to distract her. Mom has only been in this facility for a couple of weeks, so it's all new to me.