My dad was taken to the emergency room because of his dementia and his behavior which my 90 year old mother could not handle. She called me to help her so we thought by taking him to the ER we could find a place to take him such as a nursing home. My dad was not violent just would take off and could not find him or verbally abusive. The hospital "pink slipped" dad after we told them about his behavior. That means he has to be evaluated by Century Health. After Century Health came in to evaluate dad, she accused the family of abuse ! We were devastated by the accusation and want to know where we can send complaints about this facility to. We tried OH department of health and they could not help. Lisa was a young girl who obviously had no training in dementia. They ended up sending my dad to a mental health facility in Toledo OH that had drug users etc in with my dad. This should never have been. Century Health would not tell us where they had taken dad and we found out days later from an ER nurse. This facility (Century Health) is not trained enough to make such decisions about the proper care for dementia patients or what the families are going through. We have talked to other families that have dealt with Century Health and had similar or worse outcome. They need to be stopped before it happens to another family.