Has anyone had this happen to them? My mom received a collections notice stating she owes a skilled nursing facility somewhere around $2k. She stayed at this facility last year after a surgery and it was covered by Medicare at the time. Since then, she was released with no issues. She's gone on Medi-Cal and I have not seen a single bill from this facility since then.
Then suddenly this letter comes in yesterday. I looked up reviews for the collections agency and it seems legit but people have complained terrible service or debts still open despite payment. So I'm not sure if it's trustworthy.
Are these things spam? Are they to be ignored? I know Mom has no means to pay for this debt and we're not obligated to do so for her. So what's next?
I have enough on my plate managing my parents finances and health only to see this come through. I'm already suffering from so much anxiety and in my daily life, I already dread social confrontations. I'd hate to make phone calls on her behalf and get caught as the middle person and get harassed for payment. Just looking for advice.