My Mom came to this place 17-18 days ago from the hospital. I have tried for over a week to get her clinicals forwarded to the new location. They have received some info but not all each day! I faxed a request for transfer, and have probably left 2 messages daily for this lady. She has not returned 1 call! Is she trying to keep Mom the 20 days, she's the one who told us she could be transferred. What should I do now call the state or something?
Mom was sent to this care home from the hospital, but I asked for transfer to another that I feel is better. The social worker told me this was ok but she will not forward her records/clinicals to the other location. I have fax the request, sat and waited to ask her to send them, she returns NO calls, the S W from the other facility has requested them and left messages so my mom can be transported there. Moms 20 days are up soon, do you think the just trying to ride his out?