Hello, I'm new here and would appreciate your thoughts. My father has mid-stage Alzheimer's and he took a pair of scissors and cut his ear lobe. The nurses at his Assisted Living facility called me (while I was already on my way to visit) to say ambulance is on their way as he may need stitches. I said to the nurse, over the phone, that I am 5 minutes away and that I want to speak to paramedics first. She said they should still be here and to come. When I almost arrived at the residence, I saw the ambulance leaving. I was told there was no way to contact paramedics, and that he is now in their care. I was livid.
The reason I wanted to speak to the paramedics is because I wanted to avoid having my father go to hospital during the pandemic, and to discuss alternative solutions like taking him to a medical clinic to get stitches. To be clear, I wanted to ensure he would have proper medical care, without going to the hospital - which I believe is reasonable given covid-19 concerns. Do I have grounds for complaint because this was done without my consent and against my wishes? Is this legal? I am his daughter and POA, and my father and I are very close.
The consequences of my father having been in hospital mean that he will be isolated, not allowed visits from me or the private caregiver I hired for him, and quite frankly neglected by staff because even before this incident, nothing in his "care plan" was being done - with zero accountability or proper documentation. He has also reverted back to his native language so communication is an issue.
Sorry for the length, appreciate any advice you may have.