My mother receives Social Security and 2 pensions. The facility only takes her Social Security. Her two pensions still go to her checking account, along with a $90.00 monthly veteran's benefit (which is supposedly protected from Medicaid). She pays the facility by check each month for her "rent."
She recently received a payout from an investment she finally closed out. That amounted to, approximately, $2,600.00. The head nurse took her to the bank and told my mother that if she deposited the check in her own account, Medicaid would see it and take it. The nurse promised my mother that she would see to it that she would get a nicer room on the Rehab floor and other nice amenities is my mother would "trust her" to take the money and keep it safe for her in her personal bank. My mom cashed the check and gave the nurse the cash to put into her savings account. The nurse then took my mother shopping and told her to buy shoes, that she would pay for them. Mom didn't really even like the shoes she was told to buy, but she did take them back to the facility. They still haven't been worn.
A few months later, when my mother asked the nurse to give her money back to her, (in front of a friend of my mother's) the nurse gave part of it back and told my mother that my mother had spend the rest. This was not the truth. The nurse never gave any money back to my mother and if the nurse did use any of the money for my mother, it would have only been for the money she spent on the shoes she made Mom purchase.
We called and State Ombudsman who questioned Mom and then the nurse. The nurse, at first was very apologetic, even crying and begging Mom not to report her. She told my mother that she would return the money to her. She was worried that she would be fired from her job.
Apparently, after this, she spoke to her superior, where the story changed. I believe that it was determined that since Mom had given her cash, there was no paper trail. Without a paper trail, it was like it "never happened." That is what the Ombudsman heard when he spoke with the nurse and her superior. This facility is breaking the law. They have covered a theft and they are not following Medicaid protocol, by not taking al of my mother's income and having her write a check to them for the amount they say she owes each month. Who knows what figures they have reported as her income for Medicaid purposes?
I don't have any POA or authority. My mother is quite difficult to deal with. I need some answers and some direction in this matter. I want her to move from this facility. It has the lowest rating in the county. She can't even eat the food the quality is so poor. The toilet in her room is continually backing up. She and her roommate must throw their used toilet tissue in the waste basket. That is so unhealthy (and disgusting)!
I know I have offered up a lot of information, but I am really in need of advice and answers about what can be done about the Medicaid issue, which I think is illegal, the blatant theft of my mother's money, and the unhealthy conditions that she and others at the facility live with on a daily basis. Please help me with any information you can give me. It would be greatly appreciated.