A third party person of a charitable organisation visits my aunt who had dementia, regularly and has recently witnessed poor care of my aunt in the care home she resides on 3 separate occasions and has reported it to the social services. A mutual friend of this person and myself contacted me to raise concerns which I in turn passed onto my cousin who is the power of attorney for his mother (my aunt) He has now instructed the care home to prohibit me and the third party from visiting his mother. I have tried to reason with him but he says he is happy with the care his mums receiving and that we are causing trouble for his mum. I have had my concerns regarding the standards of care she receives as she has had 2 falls both requiring hospitalisation for fractured hip and head injury. I am concerned for my aunts safety and upset that I cannot visit her. Please advise.