Mom has 6 children. We've all had the freedom to approach the staff with questions or concerns about mom. This past January, my sister (the POA) was told only she can communicate with the staff. POA doesn't like nor approve of new rule. She tried to get them to change that rule but they refused. What can a POA do? As of now if I visit mom and she feels warm I can not go to staff and ask them to check her temperature. If I hear her coughing, runny nose, I can't tell the staff she may need cold medicine. Our hands are tied. What can we and the POA do?