My MIL is at a SNF and I am her medical POA.
There was an outbreak of Influenza A., so the facility went on lock down.
We have kept in touch via phone and her memory is declining along with some dementia.
I found out yesterday 4/7 that she had been given Tamiflu as did all the residents.
The kicker is that I was never notified.
I found out because I got an email from the pharmacy that her bill was over $50.00. I have it set up that anything under that amount is autopay.
I called the SNF and the nurse said that she was given some cream because of skin issues behind her ears.
I then called the pharmacy and was told that her bill was $114.00 for Tamiflu.
We had a care conference 3/31 and none of this was mentioned.
I put a call into the DON and and was told that she was not presenting with symptoms but was given Tamiflu from 3/9-3/15.
She stated that the Health Dept told them what they should do. She apologized profusely and agreed that it was not handled correctly and could not tell me why it happened or there procedure for residents with a POA.
I then called the Health Dept and was told that they do not tell the facilites what they have to do, they only advise and the facility makes the decision.
I them had to call the administrator again as she was not returning my phone calls.
She was a bit snippy and condescending.
She too could not give me a reason or procedure but said that this will be used as a teaching tool at the next nursing meeting.
I did put them on alert and will be watching them carefully.
Is there anything that I should be doing next? Do I send a notarized letter stating this mistake and going forward I am to be notified before any prescription medication is given or discontinued?
My MIL likes it there and the staff treats the residents well. I don't want to rock the boat, but I am very concerned over this.
Thank you for reading this.