What can I do to get the assisted living facility to call me or my brother when my mom or dad are sick or injured? They will only call youngest sister who has Medical POA but she will NOT let us know what is going on. I think it's common sense that myself or my brother should be called also. I am the closest to the assisted living (25 minutes). Medical POA sister has home 5-6 hours away. My mom signed another POA yesterday stating that she wanted a Primary POA and one secondary POA notified and we had it notorized. Mom was mad and said it was bullshit that my brother and I are not notified. But the director at the place said my mom has cognitive disorder and threw out the new POA which was only 2 years difference than older one and she had the same cognitive disorder back then. Sister has mental health issues such as control freak, anger and hate issues and takes pleasure "knowledge is power". Director at Assisted Living absolutely refuses to make more than one call to my sister. What can we do? Sister is hopeless we have tried for 25 years to communicate with her and it doesn't work.