Mom has dementia but knows her pills at breakfast, lunch, supper and bedtime. She claims the caregiver gave her the wrong pills but she took them. She says she knew there should have been 3 but there were 6 and they didn't look like hers. Unfortunately she really realized it after she swallowed them. She went to the nurses office to report it and was told they would have to wait and see what happens. I wrote the director an email and the head nurse and they have not acknowledged receipt or responded.
In addition that same night a caregiver unlocked my moms door while she was sleeping and allowed another resident in who proceeded to use her toilet. Mom had to walk her down to the nurses office. Again she told the nurses office and they apologized. I included this incident in my email. They have severe staff turnover lately and new employees on weekends.
Does anyone have any other suggestions of what else do to?
This place has a good reputation and I know many care givers and the management but they seem to have a lot of issues with inconsistencies. They fix one thing then it's another and some of the staff seem unhappy especially on weekends. It seems all ALFs and nursing homes are like this and some are worse.