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Complain about dad's care.

He needs proper wound care Doctor, treatment nurse, and nursing assistants. He needs a team.
Take pictures, take pictures.
As a Medicare patient your dad has rights. As a patient he has rights. Complain to Medicare.
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Keep the pressure sore clean with salt water and then fill with gauze and natural honey (yes honey) and get thick spongy dressings as these cushion the wound best. Use gloves every time you cuange the dressing and do so once or twice a week. Also shift his weight off any bony areas every 2hours when possible 🌻🖤
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Isthisrealyreal May 2020
I want to add a caution, not all honey is actually honey.

Go to a health oriented store, ie Trader Joe's, Natural Grocers, even a farmer's market and buy RAW honey. It will be a bit cloudy because it is not processed and it is expensive, but a little bit goes a long way. Be prepared to pay around 10.00 a cup.

I discovered that not everything labeled as honey really is when treating a skin rash on holiday. I ran out and picked some up, needless to say that all healing came to a screeching halt, that is how I discovered the fraud.
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Superhawk, thanks for the additional explanations.

You wrote the magic words: HMO, rotating doctors assigned by the HMO.

It might be costly to get Medicare now, but please do consider it.

And even though the HMO assigns the doctors, you still have a right to criticize, or call an Ombudsperson. And I would do that.
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SuperHawk May 2020
Hello GardenArtist. Right now any change would be impossible. I would need to change medical group. The HMO works with several medical groups and they are the ones handling the medical portion alongside medicare. I hope dad survives all this medical incompetence.
I am looking into getting an ombdusperson if they try to discharge him to an unsafe skilled nursing facility without consulting me. I hope the SNF know better and tell them not until his sacral sore is not addressed medically. I do not think dad is getting antibiotic therapy to avoid sepsis. They are with the wait and see approach. Very mean system.
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FYI re: wound care treatment -- When my sister had her most recent sacral pressure wound, she saw two different doctors and tried multiple treatments, including a low-loss air mattress and a wound vac. Medicinal honey, medicinal silver, etc.

What turned the corner for her was Procellera. It is gauze with tiny metal dots on it that, when exposed to moisture (like sterile water or saline), creates a small electrical charge. This stimulates the blood supply and promotes healing. My sister was the first patient in our city to use it, with the approval of her wound care doctor. We bought it directly from the company because it was a new product that had recently been approved by the FDA. I believe it is more readily available now and may be covered by insurance. (I don't work for them, but the product worked for my sister and I have told many people about her success using it.)
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SuperHawk May 2020
Hello Texas, thanks so much for sharing hope with me. I have made a notation of that dressing.
Sounds incredible. A charged dressing.
I hope your sister will continue well. Were these private consults or through insurance? Access to consult with 2 different doctors sounds luxurious.
With an HMO once you select medical group you can only have doctors under that umbrella for coverage. Asking for second opinion among them will certainly have conflict of interests. Second guessing colleagues is something not covered so it is never brought up I suppose.
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I would want to see if there were pressure points upon admission. If yes, an air mattress should have been ordered. If not, then its the Hospitals fault and they need to give you the tools to deal with it. A layman should not do woundcare. My Dad got heal blisters from rehab. When my daughter looked at them there was dead tissue, not good. She is an RN. But none of the other nurses took note and they put on the bandages.

I think the Hospital doesn't want to admit its their fault. It can be considered abuse. Get someone to order an in home wound care nurse.
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SuperHawk May 2020
Hello JoAnn when dad came back from SNF he was sent home with nurse visits. Except just in general like a follow up no mention of having a sacral open wound or risk. When a nurse came I believe was just a general nurse or an assistant. Is a wound care nurse the same as a RN or an assistant nurse?
When my father makes it back home I need to make sure someone VERY specific oversees his decubiti. Or are all rn's knowledgeable and trained enough?
I shiver thinking of dad's actual wound state. No one can answer anything. Almost as if they were under a gag order. I am so afraid for him.
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Ulcers can be life threatening, and are very painful and difficult to heal. I would call Quality Assurance at the hospital and report this, and follow-up with a letter. So sorry your dad is going through all this, it is really a shame. Shane offered great advice about wound care and treatment. I would also talk to Social Service so they can set up home care for wound treatment. As Barb advised report only after doctor sets up treatment, and I would definitely search for a another doctor with more compassion and intelligence!
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Superhawk, on the second issue of discharging...this was in part why I suggested considering getting a different doctor.

The size of the largest ulcer is to me indicative of need for medical treatment in a hospital, or perhaps even a rehab center. I think this doctor may be thinking of his "quick discharge" score in wanting to send your father home.
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SuperHawk May 2020
Quick discharge is what has my father in this state. But this time I have been able to hold it off. But just barely. He is still in hospital. Father has HMO and hospital doctor is assigned weekly by his medical group. So we are stuck. I also believe this wound or wounds need specialized well targeted TREATMENT and to think he wanted me to take over ALONE. Is it not almost like a crime ? You said either hospital treatment or a rehab center? Are you referring to skilled nursing? I do not think he would get the care he needs at this point at a skilled. I was told they do not furnish patients with low air loss matress nor any special alternating pressure relieving gadget. But also I am doubting he is even getting aggressive curetage treatment at the hospital. But better than SNF.
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Superhawk, thank you for responding and clarifying some issues.

I'm shocked that there are 9 areas of concern, not to mention the size of the sacral wound. Could you provide some background how these occurred? Is your father primarily sedentary, limited in mobility, and spent a lot of time sitting or laying down?

What was the cause that prompted hospitalization?

I am definitely not criticizing, just inquiring. His conditions at home could provide insight into how the ulcers developed and contribute to an appropriate curative plan. I'm also wondering if he's diabetic?

You are aware I hope that you can ask for a different doctor? I did that when a hospitalist and two young things with little people experience outstepped their bounds. I don't recall if I approached the Charge Nurse, or called the hospital Administrator, but I got rid of the insensitive ones and got a doctor who focused on elderly care.

He was much more sensitive; although he was also frank, he was professional in addressing the issues, unlike the "baby doctor" who still needed to learn how to deal with older people.

Shane is very insightful and I anticipate will have more questions and advice.
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SuperHawk May 2020
Hello GardenArtist. Thanks for your insightful input. Since I am living this at the present moment sometimes it aches me to recount my ordeal. Yet I am reaching out to see if I can get help for My dad with people with experience or simply well meaning advice. My Dad had only been back home for 8 days from a 2 week stay at a SNF after a hemiarthroplasty. Rehab did not work he was still bed bound. Now with a sacral wound from that stay. Following home nurse advise: Keep him off his back. He spent time between both hips. But more on the right. So after one night of tossing and turning on a plastic matress courtesy of his insurance benefits became reddened. Home nurse started dressing it as well. So when he arrived at the hospital he had a sacral wound and right hip under observation. Barely a week back home. I was not enough for him nor the matress.
It has been 3 weeks since admission and yesterday nurse informed there are now 9 pressure points plus sacral is 10-15 cms.
Is it normal to be in hospital with 3 nurse shifts and have that many and sacral expanding? I read wound care is very expensive. Is that why they are expecting me to accept there is nothing more to do?
Not even rotating him??
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I’m confused. How does anyone know it’s unstageable without performing an assessment?
Diagnosing this would mean they’ve done some sort of evaluation.

Is it unstageable because it is not an open wound? Usually unstageable pressure ulcers are open wounds or can’t be measured for depth/width/length. Stage 1 is redness around an area With no open areas (yet). In order to be classified as unstageable the wound needs to be evaluated by a MD as they measure depth/length/width. When I was a HC RN we measured the wound weekly to assess for healing.

Did a wound specialist see the pressure ulcer while dad was in the hospital?
If it’s unstageable and no one has seen it, how could someone write woundcare orders?

Now dad will have to see a woundcare specialist to determine treatment. Then homecare will get ordered for woundcare if needed.

A physician needs to write homecare orders & specify woundcare to be completed and homecare orders the supplies designated by the doctor. Nurses can assess the wound but not write woundcare orders (unless they are PA’s or NP’s).

I can’t believe that doctor just discharged him with no instructions. Usually a nurse will come and explain discharge orders to a patient, not the doctor. Did anyone discuss this with nursing on dad’s discharge?

Change his position every two hours. Get an order for an alternating air mattress for his bed while he is sleeping.
Make sure he gets protein in him to promote tissue healing.

What does his wound look like now? As a nurse I am curious.
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SuperHawk May 2020
Thanks for taking the time, your concern and knowledge. Sorry if I repeat myself or fail to be more coherent I am new at forums. We are in California. Dad is still hospitalized. Just yesterday found out sacral wound is 10 to 15 cms. And there are 9 pressure areas of concern. Sacral an thigh being highest and the others just surface redness. No mention of stage. Is a wound care specialist a nurse? I was told he has been seen. I am really in the dark. I don't think he is being repositioned every 2 nor 4 hours. They do check dressings in two different shifts I think.
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My sister has had a couple of pressure wounds. Some actually start below the surface, so by the time it breaks through and is visible, the underlying tissue has suffered damage. It is not something you want to ignore, or adopt a "let's wait and see how it goes" attitude, especially with an elderly person. There are many treatments, some more invasive than others. I do not know where you live, but I highly recommend finding a wound care specialist.

If you can find it, there is a protein drink called Juven. It is supposed to help with healing after surgery; my sister drank it while recovering from her most recent pressure wound.
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SuperHawk May 2020
Referral to wound care specialist would imply doctor feels there is a chance of treatment. This doctor does not believe it. For him there is no point. He literally wants to leave his wounds alone. Which if it weren't for the fact he has been pressuring me since day 3, I would assume doctor is now looking at someone too far off to help. But since day 3 this doctor has been asking me to give up and make dad comfortable for.....world discharge.
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Make sure you rotate dad so he is not on the same spot. clean area. Calmosepetin I think helps. A & D ointment. air.. It. Bedsores come on quickly, usually due to some poor handling of your dad.. It took my MIL 2 days to get one in hospital, and months to get rid of it.
Make sure your dad gets extra protein.. Ensure, lots of protein, for some reason someone told me that it helps because the body needs protein to heal...??

If dad got it in hospital,,the doctor knew it and knew you didn't know how fast and bad these things get..
rotate every 3 hours. keep him off that spot.. clean bandages.
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SuperHawk May 2020
Thanks Mayday. Someone should have alerted me a long time ago about this danger with my dad. To avoid at all cost any pressure sore. Suggested buying a matress after the Rehab or during his post rehab at home. Every day counts .....so I hope someone is making my dad's days count.
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I would call the hospital and find out how you can get wound care at home and how you report the derelict doctor.

I would write a report stating specifically what happened and send it to the hospital, the AMA and the states governing body for doctors, this doctor needs to go mop floors.
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SuperHawk May 2020
You have perceived perfectly this doctor's mindset. But THIS doctor at least "suggested" immediate discharge.....not ordered it last Monday he tried again..... if it were one of the other 2 doctors that I know work at this hospital under that medical group......they WOULD have hung up the phone on me after telling me TODAY IS DISCHARGE. TAKE HIM HOME. Probably without a good bye.
You say I ought to call the hospital but for me the hospital belongs to this medical group. I don't think there is a hospital manager.
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Are you and your dad in the US?

Discharged from a US hospital? Call the patient advocate tomorrow and report this.


AFTER you get the doc to prescribe home care services, of course.
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SuperHawk May 2020
I am being careful not to be incendiary before getting help for My father. I was able to suspend his discharge. We are in California. The other disturbing fact is that any moment doctor can call for same day discharge. So no time to look for alternatives ....they do this on purpose. To catch the vulnerable caregiver by surprise.
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Keep him off his back or butt area as much as possible, wherever the sore is. I can't imagine that it is infected and they would turn him loose like that. I'm talking about a pressure sore. Many years ago in the hospital we would dab it with Maalox with a sterile piece of gauze. It would help heal the pressure sore by drying it out. Good luck.
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SuperHawk May 2020
Very shocking advice indeed when doctor asks me to take him home without home health nurse! Almost sadistic.
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Superhawk, to me this is unacceptable treatment and behavior on behalf of the doctor. Was he a primary care doctor?

I would call him back and ask for a script for home care, for a nurse to assess and provide in home wound care. Start researching and contacting home care agencies to decide on one to choose, as it is your choice, not the doctor's.

If he won't do that, try to find a wound care specialist or wound care clinic. In my area, large hospitals sometimes have special wound care clinics.

To infer that he's old and not provide care is to me irresponsible. Even if he's old, wound care would make his life safer.
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