We'll be receiving forms in the mail, have built up considerable benefits. Has anyone been through the certification process, are there any pit falls to look out for? Can assisted living management be of any service?
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Assume they may drive you nuts at least in the beginning. They may send out notifications that benefits are held up until they have assurance that resident still requires to reside in the facility(as though aging has regressed). Most directors know all about this and are able to provide the information in a timely manner but it helps greatly if the resident has an advocate to help with the process.
Second could be to make sure whatever “medical condition needed” is covered by their policy. They may need to have their health charts with their primary MD or the medical director affiliated with the AL update all their various health care issues. So even though it’s only AL that they are in, they have enough health issues that makes them eligible to activate LTC coverage.
Then have a clear conversation with billing at the facility as to how they need for LTC claim to be done/ filed so they can be paid. Some facilities totally have it where they do all this for residents in-house and there’s usually paperwork to allow for them to do so on behalf of a resident.
Is it Genworth? Or MetLife or Hancock?